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IF YOU ARE TRAVELING OUT OF THE US TO AUSTRALIA, KOREA, CYPRUS, ESTONIA, GIBRALTER, LATVIA, LEBANON,MAURITIUS, NIGERIA, TAIWAN, TURKEY, OR THE UKRAINE YOU WILL NEED TO TAKE AN ALTERNATIVE SOURCE OF PAYMENT OTHER THAN JUST YOUR DEBIT CARD.  OUR DEBIT CARD PROCESSOR HAS BLOCKED TRANSACTIONS FROM THESE COUNTRIES DUE TO FRAUD. 

 




 
  

DEBIT CARDS AND HOLDS

If you have used a debit card at a merchant, you have likely encountered a hold on funds in your account. When a merchant processes your transactions, one of two things happen.  The transaction may be drawn out of your account immediately or the merchant may send an authorization to the credit union placing funds in your account on hold. When and if the merchant actually processes the transaction correctly, the funds are withdrawn from your account and the funds are released. Many times the merchant does not process the transaction correctly and the hold remains on your account even after the funds have been withdrawn.   In effect they are not only taking your authorized amount of money, but leaving a hold on your account for a day or two which may cause you to "bounce" a check since the swiping of the card at the merchant and the processing of the transaction are two separate happenings.   Most employees of these merchants don't have a clue what is going on and want to blame the credit union.  THEY EVEN HAVE SIGNS AT SOME GAS PUMPS SAYING YOUR FINANCIAL INSTITUTION IS AT FAULT.  Apparently it never dawns on them that THEY are the ones who ran TWO transactions and the credit union or any other bank is not involved.  This is a merchant induced transaction and problem.  The credit union has no recourse because you have authorized the merchant to have access to your account.  Think about it, how would we know you are somewhere using your debit card.  AND NOW......these same merchants are adding fees to debit card transactions to pad their profit.  Sometimes it is up to $3. 

It is not the credit union doing either of these.

 




 
   

  FUNDS AVAILABILITY / Check Holds

Next Business Day Items That HOTFCU Does Not Place On Hold (1 DAY HOLD)

·         Cash               

·         On-us checks

·         Treasury, state, and  local government checks ***

·         U.S. Postal Money Orders***

·         Checks drawn on Federal Reserve Bank or Federal Home Loan Bank***

·         Cashier’s Checks***

 

***If we feel there is something suspicious about the check or money order, you will have the option of agreeing to let us put it in your share account until it clears, sending it for collection, or taking the check elsewhere.

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Second Business Day Items (All other checks) (must be available on the second business day after deposit) ($100 available next business day to become $200 on July 21, 2011) (2 DAY HOLD):

·       All checks not listed as a Next Business Day Item and If not deposited in person

·         Treasury, state, and local government checks***

·         U.S. Postal Money Orders***

·         Checks drawn on Federal Reserve Bank or Federal Home Loan Bank***

·         Cashier’s Checks***

 

           ***If we feel there is something suspicious about the check or money order, you will have the option of agreeing to let us put it in your share account until it clears, sending it for collection, or taking the check elsewhere.

       

 Above are standard holds that we may place on your deposit. Below are reasons an extended hold of 5 business days may be added for a total hold of 7 business days or longer on new accounts.

 

Up to 9 days if the account is less than 30 days old.

(HOTFCU chooses to have this option as a guideline for new accounts)

Member was overdrawn 6 or more days in the past 6 months.

Emergency has occurred such as computer failure.

The deposited item was previously returned.

Collectability is doubted.

Checks deposited exceed $5,000.  First $5,000 is still subject to standard availability anything over that can have extended hold.

 

 

 

 

 

 

Extended Hold Conditions:

If for any reason the collectability of a check(s) is in question, HOTFCU reserves the right to deposit the check(s) in your share account with a hold of up to 10 business days.

If funds not deposited in person are placed on hold or on an extended hold either when the deposit is made or after  the deposit is made, you will be given or sent a Notice of Hold.  Holds are calculated based on business days, not calendar days.

 



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